Сonstant connection breaks in the evening

[siskalipsis]

Please answer the following questions for yourself before submitting an issue.

• I checked the knowledge base and found no answer
• I checked to make sure that this issue has not already been filed

AdGuard VPN version

Current version: 2.9.0 Beta 2 (1999)

Environment

- OS: 10
- Other network-level software: AdGuard ad blocker

Which DNS server do you use?

Default

Custom DNS

No response

Use Wintun

• yes, I do

Issue Details

Steps to reproduce:

1. enable vpn
2. wait 5-10 minutes

Expected Behavior

Normal work.

Actual Behavior

The connection turns gray and the circle rotates, sometimes breaking the connection. The network icon also turns into a globe. All servers are visible. IPv6 does not stop working, and after a while everything is restored.

Screenshots

Screenshot 1

Additional Information

I'm sure this isn't because it's beta, but because the provider does something with the settings in the evening.

[AlexandrPkhm]

@siskalipsis Hello!

Thank you for reporting this issue!

If the internet connection disappears, it might indeed be caused by provider actions.

Just in case, please send us your application logs. We need them to make sure that this behavior isn't caused by the application. Here's what we need you to do:

1. Go to Settings -> App settings -> Logging level -> Record everything.
2. Reproduce the problem, then remember the exact time it happened.
3. Open Support tab -> Export logs and system info.
4. Send the archive to qa@adguard.com:
   - include [windows] keyword and ISSUE_NUMBER in the subject of your email
   - specify the exact time when the issue occurred

[siskalipsis]

logs sent

[siskalipsis]

second log sent