Crying Wolf

Something wrong?!?!!?

• Snake in your boot?
• Your dog is an alien?
• You lost your car?

Here is a way to notify the team in a helpful way:

@channel in [env] the [category] for [org/instance] is/are [state]

env

the environment you are seeing an issue on ex. delta/gamma/epsilon/staging

type

the type of issue you are seeing. ex. builds, containers, network, urls

org/instance

provide the org you are seeing the issue in, and the instance if possible ex. codenow/api, runnable

state

describe the state of the issue you are seeing ex. unresponsive, slow, not working, not starting

good examples

• @channel in delta the builds for Codenow/api are not starting
• @channel in staging the containers for Codenow/navi are not stopping
• @channel in gamma the elastic url for Runnable/node are timing out

Horrible examples

• @channel builds are slow
• @channel everything is broken
• @channel doobie