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Description
Device Information
System Model or SKU
Please select one of the following
- Framework Laptop 12 (13th Gen Intel® Core™)
- Framework Laptop 13 (11th Gen Intel® Core™)
- Framework Laptop 13 (12th Gen Intel® Core™)
- Framework Laptop 13 (13th Gen Intel® Core™)
- Framework Laptop 13 (AMD Ryzen™ 7040 Series)
- Framework Laptop 13 (AMD Ryzen™ AI 300 Series)
- Framework Laptop 13 (Intel® Core™ Ultra Series 1)
- [X ] Framework Laptop 16 (AMD Ryzen™ 7040 Series)
- Framework Laptop 16 (AMD Ryzen™ AI 300 Series)
- Framework Desktop (AMD Ryzen™ AI 300 PRO Series)
BIOS VERSION
Please provide the bios version.
4.02
Windows:
Open a command terminal as administrator:
wmic bios get SMBIOSBIOSVERSION
Linux:
Open a terminal and run the following command
sudo dmidecode --string bios-version
DIY Edition information
If you are experiencing an issue on a DIY system, Please also fill out the memory and storage devices you are using.
Memory: Manufacture and SKU
Storage: Manufacture and SKU
Port/Peripheral information
If you are experiencing an issue with a peripheral or an expansion card/port please fill out the following information:
- Peripheral vendor and name.
- Port the Peripheral was connected to. Please see the following for port numbering: Laptop 16 or Laptop 13
- Device or expansion card attached to the Adjacent port to the port that is having the issue.
- [ Fill In device / expansion card ]
- [ Fill In device / expansion card ]
- [ Fill In device / expansion card ]
- [ Fill In device / expansion card ]
The following are for Laptop 16 only.
5. [ Fill In device / expansion card ]
6. [ Fill In device / expansion card ]
Standalone Operation
Are you running your mainboard as a standalone device. Is standalone mode enabled in the BIOS?
- Yes
- No
Describe the bug
A clear and concise description of what the bug is.
Steps To Reproduce
Steps to reproduce the behavior:
- Update the bios to 4.02
- cpu stuck at 0.55 ghz and fans are inaduble.
Expected behavior
A clear and concise description of what you expected to happen.
Screenshots
If applicable, add screenshots to help explain your problem.
Operating System (please complete the following information):
- OS/Distribution: [Windows 11]
- [Version: 25H2]
Additional context
Add any other context about the problem here.