Tiered offerings (OSS/Free/Enterprise/SaaS) with feature flags, onboarding flows, capped usage, trial/upgrade path, and curated ROI/MTTR reports. Add compliance-mode presets (SOC2/HIPAA), playbook/runbook library, and publish integrations (Datadog, Jira, PagerDuty, ServiceNow, Slack, Teams, etc.).
References:
- Packaging: flags and onboarding in UI/API
- Reports: diagnostics results, ROI calculators; reporting jobs and agent flows
- Compliance: preset config, evidence export, audit flows
- Playbook library: diagnostics/remediation mapped to signals
- Integrations: incident tools, webhooks, ChatOps