From b7073e22f6f13034d7a89d2d1107071a97f50b07 Mon Sep 17 00:00:00 2001 From: Andrew John Porter <53306271+andrewjohnporter@users.noreply.github.com> Date: Wed, 21 Dec 2022 15:47:48 +0000 Subject: [PATCH] Update troubleshoot.md --- memdocs/configmgr/tenant-attach/troubleshoot.md | 7 ++++++- 1 file changed, 6 insertions(+), 1 deletion(-) diff --git a/memdocs/configmgr/tenant-attach/troubleshoot.md b/memdocs/configmgr/tenant-attach/troubleshoot.md index 1761e14fe32..57cbdcc0e0e 100644 --- a/memdocs/configmgr/tenant-attach/troubleshoot.md +++ b/memdocs/configmgr/tenant-attach/troubleshoot.md @@ -113,7 +113,7 @@ Send Task response message ### Unauthorized to perform client action -If the admin doesn't have the required permissions in Configuration Manager, you'll see an `Unauthorized` response in the **CMGatewayNotificationWorker.log**. +If the account that is logged into the Endpoint Admin Center doesn't have the required permissions in Configuration Manager, you'll see an `Unauthorized` response in the **CMGatewayNotificationWorker.log**. ```text Received new notification. Validating basic notification details.. @@ -127,6 +127,11 @@ Ensure the user running the action from the Microsoft Endpoint Manager admin cen ## Known issues +### Unhealthy Connector +When you view the Microsoft Endpoint Configuration Maanger Connector in the Endpoint Admin Center > **Tenant Administration** > **Connectors and tokens** and it is showing as unhealthy or unknown you can delete the connector and this will sometimes resolve the issue. You will need to wait a couple of hours for the connector to be deleted and then a new connector should automatically be created. Do not change any of the Teanant Attach condfiguration in the Configuraton Manager Console. + +![image](https://user-images.githubusercontent.com/53306271/208945233-03d2f271-30bb-4b4a-b2e9-f69aeb27e1c4.png) + ### Data synchronization failures