Cam-control skipped the camera

[AveryZM]

Hi!

I am reaching out to seek assistance regarding a camera detecting issue.

The camera we use is the FLIR Grasshopper3 GS3-U3-23S6M, and it is usually controlled by National Instruments' Acquisition Software (NI MAX):

I have closed the NI MAX software to make sure the camera is not used in any other software. However, when I run "detect.exe", the application detects the camera but skips it:

Additionally, responding to the prompt 'Configuration file already exists. Modify [y/N]' with either 'y' or 'N' does not work.

I would greatly appreciate your help!