Docusign envelopes Syncing API getting success but entering to syncingFailed notification

[JacobVnu]

Hi team,

Am using the Docusign V 3.0.3. In my app I was testing the app in lower network. And I was getting the success response for envelope synching the API, but in the code it's entering the notification method of failing.

 NotificationCenter.default.addObserver(self, selector: #selector(syncingFailed), name: NSNotification.Name.DSMEnvelopeSyncingFailed, object: nil)

 @objc private func syncingFailed(notification: NSNotification) {
        dLog(logType: .docusign, "Docusign SDK envelope syncing failed")
    }

Because of its entering the failed case, the envelope synching API will retry for 5 times, even if its gets success.
I can see that the API call duration showing 51,47,47,46,47 Seconds.

Is there any limit that it will retry only 5 times?
Could you please tell me why the failed notification method getting calling even if I got the success response and valid envelopId?

Thanks,
Jacob

[InbarGazit]

Can you try to upgrade to the latest version of the SDK and see if it's any better?

[JacobVnu]

Hi @InbarGazit

I have already raised an issue related while signing the template,
#177
Because of that I couldn't able to update it. Waiting for the next version release.

[JacobVnu]

Hi @InbarGazit
I have updated the SDK to latest version 4.0.1 and checked this issue. Still the issue is there.

Thanks

[ashokds]

Hi @JacobVnu -
Please add the errorCode and message received in the notification.
We updated the SDK to v4.1 - Could you try with that.
Thanks.