I see an issue with Docusign. It is not working as expected.

[pushp1010]

@mmohareb @ashok Need urgent help on the below Errors:

It is not downloading the template using Template Download code. This is code working perfectly fine but not is giving Document not found while it is there in Docusign account.

DSMTemplateManager().cacheTemplate(
            withId: templateId,
            completion: { (error: Error?) in
                if let error = error {
                    completionHandler(.failure(error))
                } else {
                    completionHandler(.success(true))
                }
            })

This was a working code it stopped working. This started happening when have replaced an existing document with new document and Template tabs remains the same

And After sometime of repeatedly trying fixing above bug. While I am trying to login via iOS SDK I am getting bellow error:

Error Domain=user.additional.data.fetch.error Code=-1001 "Unable to fetch additional data for user - The request timed out." UserInfo={NSLocalizedDescription=Unable to fetch additional data for user - The request timed out., NSLocalizedFailureReason=USER_ADDITIONAL_DATA_FETCH_ERROR}

[ashokds]

@pushp1010 - To confirm the templateID is correctly pointed to the updated template with new document?

[ashokds]

@pushp1010 - Does this issue persist after doing fresh login? Also, over the support email, please send the network log that is resulting in the The request timed out. and failure when cacheTemplate is called.

[ashokds]

@pushp1010 - We released 4.1.0 - please check it with this version.