Skip to content

Issue with creating a ticket attachment #124

@musa-isofer

Description

@musa-isofer

Hi, here's the command and errors I am receiving when trying to create a ticket uri attachment:

PS New-AtwsAttachment -Title 'test attachment' -URI 'https://testattachmenturl.com/examplesite' -TicketID $ParentTicketObject.id -Publish 'Internal Users Only' -Debug -verbose
DEBUG: New-AtwsAttachment: Begin of function
DEBUG: Get-AtwsPicklistValue: Begin of function
VERBOSE: Get-AtwsPicklistValue: Looking up detailed Fieldinfo for entity AttachmentInfo
VERBOSE: Get-AtwsPicklistValue: Entity AttachmentInfo has picklists and field ParentType has 17 picklist values.
DEBUG: Get-AtwsPicklistValue: End of function
VERBOSE: New-AtwsAttachment: About to create an attachment of type URL with title test attachment.
MethodInvocationException: C:\Users\<UserProfile>\Documents\PowerShell\Modules\Autotask\2.0.3\Public\New-AtwsAttachment.ps1:399
Line |
 399 |              $AttachmentId = $Script:Atws.CreateAttachment($Script:Atw …
     |              ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     | Exception calling "CreateAttachment" with "2" argument(s): "System.Web.Services.Protocols.SoapException: Missing
     | Required Field: ParentType.     at autotask.web.services.API.v1_6.ATWS.CreateAttachment(Attachment attachment)
     | at AutotaskApiApplication.API.V1_6.AutotaskApiService_1_6.CreateAttachment(Attachment attachment)"
Get-AtwsAttachmentInfo: C:\Users\<UserProfile>\Documents\PowerShell\Modules\Autotask\2.0.3\Public\New-AtwsAttachment.ps1:401
Line |
 401 |              $result = Get-AtwsAttachmentInfo -id $AttachmentId
     |                                                   ~~~~~~~~~~~~~
     | Cannot validate argument on parameter 'id'. The argument is null or empty. Provide an argument that is not null
     | or empty, and then try the command again.
VERBOSE: New-AtwsAttachment: Created attachment with id  and title
DEBUG: New-AtwsAttachment: End of function

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions