Legal practitioner research for legal search systems, research methods and navigation #134
Description
What we're after:
Conduct additional usability testing with external legal customers to get a better understanding of some of their main concerns. Better understand their experiences with:
- Navigation to legal search systems
- Research methods
- Missing functionality (some reported already for MURs and ADRs, etc)
- Possible broken functionality
- Confusing language or functionality
Completion criteria:
- Document research and takeaways
Future work:
- Followup ticket to make updates to the global legal search system