buttons not visible

[Yakie996]

im using the latest verion of vertual keys 1.0.1 and ha version 25.10.3

[kcsoft]

Most likely some cache. Can you verify on a desktop browser this?
#13 (comment)

[Yakie996]

Hello, I cleared cache of the app, still the same, i loggen on via browser and also still the same

[kcsoft]

@Yakie996 can you please use desktop browser, developer tools and show what you have in this file at this line?

[PromoTatry]

I got the same problem now, i was working with this plugin for about a week and now after probably update, there is no list of users.
Cant add it by name or id.

my HA
Core
2025.10.4
Supervisor
2025.10.0
Operating System
16.2

with Virtual Keys
Wer: 1.0.1

[MasterDevwi]

I've been encountering this issue for the last few weeks too. DevTools indicates the ha-button element is missing.

Core: 2025.10.4
Supervisor: 2025.10.0
Operating System: 16.2
Frontend: 20251001.4

Just in case, I completely uninstalled and reinstalled Virtual Keys. But the issue still repros.

[MasterDevwi]

@kcsoft Thanks for releasing 1.0.2! I just updated, and I'm still not able to see anything except the key name and duration.

[kcsoft]

@MasterDevwi from your screenshot it looks like VirtualKeys is not updating properly. My suggestion is to completely remove it and reinstall it..

Try to remove it from HACS (if you used that to install it). Then also manually delete the folder www/community/virtual-keys under your HA config folder. Then restart HA and install Virtual Keys again. Please let me know if this helped.

[Yakie996]

Still same issue after the updat.

[MasterDevwi]

@kcsoft Thanks. I tried removing and reinstalling Virtual Keys, but it's still not working. Here's what I tried:

1. Remove integration from the devices page
2. Remove from HACS
3. Delete www/community/virtual-keys
4. Restart Home Assistant
5. Reinstall from HACS
6. Set up the integration from the devices page
7. Open Virtual Keys again

I forgot Step 1 the first time, so after reinstalling Virtual Keys was still set up. So I redid all of the steps and it still didn't work. :(

[Yakie996]

@MasterDevwi from your screenshot it looks like VirtualKeys is not updating properly. My suggestion is to completely remove it and reinstall it..

Try to remove it from HACS (if you used that to install it). Then also manually delete the folder www/community/virtual-keys under your HA config folder. Then restart HA and install Virtual Keys again. Please let me know if this helped.

i did this and still the same after installing.

this feature should be standard in homeassistant...

[MasterDevwi]

It started working sometime since my last comment. Thank you for fixing it!

[Yakie996]

It started working sometime since my last comment. Thank you for fixing it!

What did you do to let it work?