Describe the support needed
For example, adding a new user, archiving data, requesting more service units (SUs) on TACC resources, help with running software on TACC, etc.
Evaluate whether we want to backup anything (especially the Experiments directory) from the lab server to UT Box. Will want to determine the size of each main directory, at least, and evaluate whether each directory is worth backing up.
To reproduce
If reporting a bug, give step-by-step instructions to reproduce that bug, with as much detail as possible.