since they aren't identified, i guess? https://github.com/matrix-org/matrix-appservice-irc/issues/428 This part of the config seems to address identification.... https://github.com/matrix-org/matrix-appservice-irc/blob/d59b18a958a0f27b7492723552629f7d22783eb5/config.sample.yaml#L342-L345 Oh! Guidance here! https://github.com/matrix-org/matrix-appservice-irc/wiki/End-user-FAQ#how-do-i-registeridentify-to-nickserv