From 5680c7c8377af00851ccfe0f3681baa207545411 Mon Sep 17 00:00:00 2001 From: Maxence Busson Date: Fri, 9 Jan 2026 16:08:46 +0100 Subject: [PATCH] DOC-1254: Disclose which merchant is being displayed for the debtor in case of merchant payments --- docs/topics/merchants/index.mdx | 20 ++++++++++++++++++++ 1 file changed, 20 insertions(+) diff --git a/docs/topics/merchants/index.mdx b/docs/topics/merchants/index.mdx index 1f28609438..2b06645feb 100644 --- a/docs/topics/merchants/index.mdx +++ b/docs/topics/merchants/index.mdx @@ -257,6 +257,26 @@ For security and risk management, Swan may apply a **payment amount limit** to s This limit defines the maximum amount a user can spend in one card transaction. If a payment **exceeds this limit**, the API returns a `ForbiddenRejection` error. +### Statement display {#statement-display} + +How your merchant's name appears on the payer's bank statement depends on the payment method. + +#### Card payments {#statement-display-cards} + +For card transactions, the payer's bank statement displays **`SW*[MerchantName]`**, where `MerchantName` is the merchant's name from their profile. + +The content of the `label` field may also appear on the statement, depending on the payer's bank. +Choose the `label` value carefully, as the payer might see it. + +#### SEPA Direct Debit {#statement-display-sdd} + +For SEPA Direct Debit, the name displayed on the debtor's statement depends on the **SEPA Creditor Identifier** (SCI) used. + +| SCI option | Statement displays | Notes | +| --- | --- | --- | +| Swan's SCI | **Swan** | Default option. | +| Merchant's own SCI | **Merchant's name** | Requires [updating the merchant payment method](./online/sdd/guide-update.mdx) via the API. French merchants can request an SCI from Swan Support. | + ### Versions {#methods-versions-statuses} Swan creates a **new version** of your payment method **every time an update is approved**.