Skip to content

Update troubleshoot.md #3471

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Open
andrewjohnporter wants to merge 1 commit into
base: main
Choose a base branch
from
Open

Update troubleshoot.md #3471

Changes from all commits
Commits
Show all changes
1 commit
Select commit
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
7 changes: 6 additions & 1 deletion memdocs/configmgr/tenant-attach/troubleshoot.md
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -113,7 +113,7 @@ Send Task response message <BgbResponseMessage TimeStamp="2020-01-21T15:43:43Z">

### <a name="bkmk_noauth"></a> Unauthorized to perform client action

If the admin doesn't have the required permissions in Configuration Manager, you'll see an `Unauthorized` response in the **CMGatewayNotificationWorker.log**.
If the account that is logged into the Endpoint Admin Center doesn't have the required permissions in Configuration Manager, you'll see an `Unauthorized` response in the **CMGatewayNotificationWorker.log**.
Copy link
Contributor

@JohanFreelancer9 JohanFreelancer9 Dec 22, 2022

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Suggested change
If the account that is logged into the Endpoint Admin Center doesn't have the required permissions in Configuration Manager, you'll see an `Unauthorized` response in the **CMGatewayNotificationWorker.log**.
If the account that is logged into the Endpoint Manager admin center does not have the required permissions in Configuration Manager, you'll see an `Unauthorized` response in the **CMGatewayNotificationWorker.log**.


```text
Received new notification. Validating basic notification details..
Expand All @@ -127,6 +127,11 @@ Ensure the user running the action from the Microsoft Endpoint Manager admin cen

## Known issues

### Unhealthy Connector
When you view the Microsoft Endpoint Configuration Maanger Connector in the Endpoint Admin Center > **Tenant Administration** > **Connectors and tokens** and it is showing as unhealthy or unknown you can delete the connector and this will sometimes resolve the issue. You will need to wait a couple of hours for the connector to be deleted and then a new connector should automatically be created. Do not change any of the Teanant Attach condfiguration in the Configuraton Manager Console.

![image](https://user-images.githubusercontent.com/53306271/208945233-03d2f271-30bb-4b4a-b2e9-f69aeb27e1c4.png)

### Data synchronization failures

<!-- 10877392 -->
Expand Down