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2 changes: 1 addition & 1 deletion src/_posts/databases/mysql/2000-01-01-accessing.md
Original file line number Diff line number Diff line change
Expand Up @@ -297,4 +297,4 @@ like described [above](#using-openssh).
{:start="5"}
5. Click the **Test Connection** button at the bottom to test that everything
works as expected
6. Click the **OK** button to save the connection configuration
6. Click the **OK** button to save the connection configuration
12 changes: 11 additions & 1 deletion src/_posts/databases/mysql/2000-01-01-troubleshooting.md
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@@ -1,7 +1,7 @@
---
title: Troubleshooting Scalingo for MySQL®
nav: Troubleshooting
modified_at: 2024-04-23 12:00:00
modified_at: 2025-08-14 12:00:00
tags: databases mysql addon
index: 9
---
Expand Down Expand Up @@ -158,3 +158,13 @@ with some general steps to address them:

- Implement connection pooling to reuse database connections, reducing the
overhead of establishing a new connection for each query.

## Connection error

Receiving the error `Too many connection errors from 1.2.3.4:12345` means
that the MySQL router blocked the connection after multiple failed
attempts using invalid credentials.

To solve this issue, the MySQL router has to be restarted, which induces a
small downtime of less than 30 seconds. To do so, please contact our Support
team at <support@scalingo.com> or via the integrated chat in your dashboard.