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Synchronization issues

Juraj Mäsiar edited this page Jul 23, 2025 · 3 revisions

Basic checklist

  1. make sure Group Speed Dial is installed

  2. on the dials page, check the Cloud icon - it should show a check-mark and inside should be "synced" label:

    • image
    • if you see here "Login/create account", click it - it will open login page
  3. make sure you are logged to the same account on each device:

  4. to synchronize also thumbnails, check Options page / Thumbnails

    • Screenshot 2024-09-27 160114

Synchronization errors

When you open your dials page, you may encounter a synchronization error message.

Message: "There are already some dials in the cloud"

image

  1. This can happen, when you just installed Group Speed Dial on your new device, and you have logged into your existing account.
    In such case, click "Replace local" to download Cloud dials and replace your local (empty) dials.
    You can check state of your "Cloud dials" any time here:
    https://group-speed-dial.fastaddons.com/cloud/

  2. If you however want to synchronize your current local dials to the cloud, and your old Cloud account has some old dials, use "Replace in cloud" button.
    This will upload your current local dials to the Cloud dials page.

In both cases, after clicking the replace button, your dials will continue to synchronize to/from the cloud with each change you make.
And these changes are then synchronized between all your devices.

Unexpected (old) dials page?

If you have (accidentally) created multiple accounts - for example using your existing Facebook and Google account, and you've login into the wrong (old) account, your current local dials will be automatically replaced by the dials from that account.

Undo last change

Recent changes to your dials can be always reverted from the main menu:

undo_bad_sync

If you don't see the "Undo last change" in the menu, click the "History / backups" instead.
It will open small window where you can see all recent changes.

NOTE: after you revert your dials to the previous state, these reverted dials will be automatically synchronized to the cloud account.

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