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25 changes: 25 additions & 0 deletions sites/platform/src/administration/organizations.md
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Expand Up @@ -171,6 +171,30 @@ Ideal for workloads that evolve over time or have dynamic resource requirements.
### What can you do?
When creating a new organization, users will be able to select the organization type from a drop-down option based on their preference. Once the organization is created, users can manage their organizations like they do today.

# Requesting a Fixed organization

Customers with existing contracts that include eligibility for a Fixed organization can request one through our [support team](/learn/overview/get-support.md).

## How to request a Fixed organization

To request a Fixed organization, follow these steps:

### 1. Submit a support ticket

Open a [support ticket](/learn/overview/get-support.md) and specify that you would like a Fixed organization.

- **Category:** Access
- **Priority:** Low / Normal (as required)
- **Description:** Make sure to include the **organisation name** you would like.

Our Support team will verify your eligibility for a Fixed organization. Once approved, a Fixed organization will be created on your behalf. Support will notify you once the organization is ready, and your ticket will be closed.

{{< note theme="info" title="Availability">}}

Fixed organizations are available only to existing Fixed customers under current contracts. New customers will receive the Flex organization type.

{{< /note >}}

### Feature differences

#### Developer experience
Expand Down Expand Up @@ -248,6 +272,7 @@ When creating a new organization, users will be able to select the organization
| PCI DSS Level 1-compatible | Yes | Yes |
| HIPAA | Enterprise and Elite only in specific regions | Coming soon |


### Fixed and Flex FAQs

#### What happens to my URL?
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13 changes: 8 additions & 5 deletions sites/upsun/src/add-services/elasticsearch.md
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Expand Up @@ -13,18 +13,21 @@ See the [Elasticsearch documentation](https://www.elastic.co/guide/en/elasticsea

## Supported versions

{{% note title="Premium Service" theme="info" %}}
Elasticsearch versions 7.11 or later are no longer included in any {{< vendor/name >}} plan.
You need to add it separately at an additional cost.
To add Elasticsearch, [contact Sales]({{< vendor/urlraw "sales" >}}).
{{% /note %}}

You can select the major and minor version.

Patch versions are applied periodically for bug fixes and the like. When you deploy your app, you always get the latest available patches.

{{< image-versions image="elasticsearch" status="supported" environment="grid" >}}

### Enterprise edition

{{% note title="Premium Service" theme="info" %}}
Elasticsearch versions 7.11 or later are no longer included in any {{< vendor/name >}} plan.
You need to add it separately at an additional cost.
To add Elasticsearch, [contact Sales]({{< vendor/urlraw "sales" >}}).
{{% /note %}}

## Deprecated versions

The following versions are still available in your projects for free,
Expand Down
8 changes: 8 additions & 0 deletions sites/upsun/src/add-services/mongodb.md
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Expand Up @@ -21,6 +21,14 @@ When you deploy your app, you always get the latest available patches.

{{< image-versions image="mongodb-enterprise" status="deprecated" environment="grid" >}}

### Enterprise edition

{{% note title="Premium Service" theme="info" %}}
MongoDB Enterprise isn’t included in any {{< vendor/name >}} plan.
You need to add it separately at an additional cost.
To add MongoDB Enterprise, [contact Sales](https://upsun.com/contact-us/).
{{% /note %}}

### Legacy edition

Previous non-Enterprise versions are available in your projects (and are listed below),
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95 changes: 95 additions & 0 deletions sites/upsun/src/domains/cdn/managed-fastly.md
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@@ -0,0 +1,95 @@
---
title: "Managed Fastly CDN"
sidebarTitle: "Managed Fastly CDN"
weight: 2
description: Bring your content closer to users with a Fastly CDN fully managed by {{% vendor/name %}}.
banner:
type: tiered-feature
keywords:
- mTLS
---

Instead of starting your own Fastly subscription and [managing your CDN yourself](/domains/cdn/fastly.md),
you can take advantage of a Fastly CDN provided by {{% vendor/name %}}.
For example, Dedicated projects include a managed Fastly CDN by default.
These CDNs are exclusively set up and managed by {{% vendor/name %}}.

To modify any settings for a managed Fastly CDN, open a [support ticket](/learn/overview/get-support.md).
To add a managed Fastly CDN to your project,[contact sales](https://upsun.com/contact-us/).

{{< note theme="Info" >}}
{{% vendor/name %}} does not write nor debug any custom VCL on Managed Fastly CDN services.
{{< /note >}}

{{< note theme="note" title="Monitor CDN metrics">}}

You can access a summary of your monthly traffic usage under the "Traffic this month" section at the Project level inside [Console](https://console.upsun.com/). This will help you monitor your monthly bandwidth and requests consumption.

In this summary, you will find specific details about:

- **Origin Bandwidth:** Data transferred from origin servers (in TB).

- **Origin Requests:** Requests served by origin servers (in millions of requests).

- **CDN Bandwidth & CDN Requests:** Shown if you have Fastly CDN enabled.

This data is updated daily and will reflect your traffic usage throughout the billing period.

{{< /note >}}

{{< note theme="info" title="Set up traffic alerts">}}

You can also set up consumption alerts for your resource usage. Click the Alert button in the "Traffic this month" block within [Console](https://console.upsun.com/) to configure usage thresholds. For more information, head to the [Pricing docs page](/administration/pricing.html#monthly-traffic-alerts).

{{< /note >}}

### Domain control validation

When you request for a new domain to be added to your Fastly service,
{{% vendor/name %}} support provides you with a [`CNAME` record](/domains/steps/dns.md) for [domain control validation](/domains/troubleshoot.md#ownership-verification).
To add this `CNAME` record to your domain settings,
see how to [configure your DNS provider](/domains/steps/_index.md#2-configure-your-dns-provider).

### Transport Layer Security (TLS) certificates

By default, Enterprise and Elite plans include two [TLS certificates](/glossary/_index.md#transport-layer-security-tls),
an apex and a wildcard one.
This allows for encryption of all traffic between your users and your app.

If you use a Fastly CDN provided by {{% vendor/name %}},
you can provide your own third-party TLS certificates for an additional fee.

To do so, if you don't have one,
set up a [mount](/create-apps/image-properties/mounts.md) that isn't accessible to the web.
Use an environment with access limited to {{% vendor/name %}} support and trusted users.
[Transfer](/development/file-transfer.md) each certificate, its unencrypted private key,
and the intermediate certificate to the mount.
To notify {{% vendor/name %}} that a certificate is to be added to your CDN configuration,
open a [support ticket](/learn/overview/get-support.md).

If you need an Extended Validation TLS certificate,
you can get it from any TLS provider.
To add it to your CDN configuration, open a [support ticket](/learn/overview/get-support.md).

Note that when you add your own third-party TLS certificates,
you are responsible for renewing them in due time.
Failure to do so may result in outages and compromised security for your site.

### Retrieve your Fastly API token

The API token for your managed Fastly CDN is stored in the `FASTLY_API_TOKEN` or the `FASTLY_KEY` environment variables.

This variable is usually set in the `/master/settings/variables` folder of your project,
and you can access it [from a shell](/development/variables/use-variables.md#access-variables-in-a-shell)
or directly [in your app](/development/variables/use-variables.md#access-variables-in-your-app).

{{% note %}}

Dedicated (gen2) projects may not have the `FASTLY_*` environment variable(s) set.</br>

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[vale] sites/upsun/src/domains/cdn/managed-fastly.md#L88

[Platform.plurals] Don't use plurals in parentheses such as in 'variable(s)'.
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{"message": "[Platform.plurals] Don't use plurals in parentheses such as in 'variable(s)'.", "location": {"path": "sites/upsun/src/domains/cdn/managed-fastly.md", "range": {"start": {"line": 88, "column": 67}}}, "severity": "ERROR"}
In this case, the Fastly API token is stored in a text file called `fastly_tokens.txt` on the server,
typically located at `/mnt/shared/fastly_tokens.txt`.

{{% /note %}}

## Dynamic ACL and rate limiting
For details about updating an access control list (ACL) and applying rate limiting, check out the [Working with {{% vendor/name %}} rate-limiting implementation](https://support.platform.sh/hc/en-us/articles/29528777071890-Upsun-Fastly-Rate-Limiting-How-it-works-how-to-tune-it) article in the {{% vendor/name %}} Community.
41 changes: 41 additions & 0 deletions sites/upsun/src/security/fasty-waf.md
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---
title: Fastly WAF
description: "Find out about the offers you can choose from to subscribe to the Fastly Next-Gen Web Application Firewall (WAF) through {{% vendor/name %}}."
weight: 2
banner:
type: tiered-feature
---

On top of the [{{% vendor/name %}} Web Application Firewall (WAF)](/security/web-application-firewall/waf.md) included in {{% vendor/name %}} Enterprise and Elite plans, you can subscribe to the Fastly Next-Gen WAF to further protect your app from security threats.

## Available offers

If you want to subscribe to the Fastly Next-Gen WAF through {{% vendor/name %}},
you can choose from two offers:

- If you subscribe to the **Basic** offer, your WAF is fully managed by {{% vendor/name %}}
- If you subscribe to the **Basic configurable** offer, your WAF is fully managed by {{% vendor/name %}} too, but with additional flexibility and visibility provided

To view a list of all the features included in each offer, see the following table.

{{< note theme="info" >}}

Links to the official [Fastly Next-Gen WAF documentation](https://docs.fastly.com/products/fastly-next-gen-waf) are provided for reference only.
The offers described on this page have been designed specifically for {{% vendor/name %}} customers.
Included features may present limitations compared to those advertised by Fastly to their direct customers.

{{< /note >}}

| Capability | Basic offer | Basic configurable offer |
|-----------------------------------------------------------------------------------------------------------------------------------------------------|-----------------|-----------------------------------|
| Available modes | Block mode only | Block, not blocking, off modes |
| [Default attack signals](https://docs.fastly.com/signalsciences/using-signal-sciences/signals/using-system-signals/#attacks) | Yes | Yes |
| [Default anomaly signals](https://docs.fastly.com/signalsciences/using-signal-sciences/signals/using-system-signals/#anomalies) | Yes | Yes |
| [Virtual patching](https://www.fastly.com/documentation/guides/next-gen-waf/using-ngwaf/rules/working-with-templated-rules/#virtual-patching-rules) | No | Yes, in block mode only |
| [Default dashboards](https://docs.fastly.com/signalsciences/using-signal-sciences/web-interface/about-the-site-overview-page/) | No | During quarterly business reviews |
| [Custom response codes](https://docs.fastly.com/signalsciences/using-signal-sciences/custom-response-codes/) | No | No |
| [Custom signals](https://docs.fastly.com/signalsciences/using-signal-sciences/signals/working-with-custom-signals/) | No | No |
| [Standard API & ATO signals](https://www.fastly.com/documentation/guides/next-gen-waf/using-ngwaf/rules/working-with-templated-rules/) | No | No |

To subscribe to a Fastly Next-Gen WAF offer through {{% vendor/name %}},
[contact Sales](https://upsun.com/contact-us/).
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