Skip to content

DOC-1254: Disclose which merchant is being displayed for the debtor #531

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Open
max-koro wants to merge 1 commit into
base: main
Choose a base branch
from
Open

DOC-1254: Disclose which merchant is being displayed for the debtor #531

Changes from all commits
Commits
Show all changes
1 commit
Select commit
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
20 changes: 20 additions & 0 deletions docs/topics/merchants/index.mdx
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -257,6 +257,26 @@ For security and risk management, Swan may apply a **payment amount limit** to s
This limit defines the maximum amount a user can spend in one card transaction.
If a payment **exceeds this limit**, the API returns a `ForbiddenRejection` error.

### Statement display {#statement-display}

How your merchant's name appears on the payer's bank statement depends on the payment method.

#### Card payments {#statement-display-cards}

For card transactions, the payer's bank statement displays **`SW*[MerchantName]`**, where `MerchantName` is the merchant's name from their profile.

The content of the `label` field may also appear on the statement, depending on the payer's bank.
Choose the `label` value carefully, as the payer might see it.

#### SEPA Direct Debit {#statement-display-sdd}

For SEPA Direct Debit, the name displayed on the debtor's statement depends on the **SEPA Creditor Identifier** (SCI) used.

| SCI option | Statement displays | Notes |
| --- | --- | --- |
| Swan's SCI | **Swan** | Default option. |
| Merchant's own SCI | **Merchant's name** | Requires [updating the merchant payment method](./online/sdd/guide-update.mdx) via the API. French merchants can request an SCI from Swan Support. |

### Versions {#methods-versions-statuses}

Swan creates a **new version** of your payment method **every time an update is approved**.
Expand Down